How To Be Successful In Business By Using A Plan
By
Noah Parsons
Business
Planning Makes You More Successful, and Here's the Science to Prove It
Should you spend some time
developing a plan for your business, or just dive in and start, figuring things
out as you go?
What really matters is
what kind of planning you do and how much time you spend doing it.
Should you spend some time
developing a plan for your business, or just dive in and start, figuring things
out as you go?
There has been plenty of
debate on this topic, but no one has pulled together the scientific evidence to
determine if planning is worthwhile--until now.
Over the past few months,
with the help of my friend Jeff, from the University of Oregon, I've been
looking at academic research on business planning--the actual science around
planning and how it impacts both startups and existing businesses.
But, before we dive into
the data, why do we even need to look at research on business planning?
It seems like most advice
on starting a business includes writing a business plan as a necessary step in the
startup process.
If so many people
encourage you to write one, business plans must add value, right?
Well, over the past few
years, there's been a lot of controversy about the value of business plans.
People look at certain
companies that have been very successful but haven't written business plans,
and conclude that planning is a waste of time.
After all, taking the time
to plan is a bit of a trade-off.
The time you spend
planning could be time spent building your company.
Why not just "get
going" and learn as you build your company, instead of taking the time to
formulate a strategy and understand your assumptions about how your business
might grow?
Well, the research shows
that it's really not a "write a plan" or "don't write a
plan" conversation.
What really matters is
what kind of planning you do and how much time you spend doing it.
Read on to learn:
How
much impact planning can have on businesses that take the time to do it.
How
planning impacts your ability to raise money for your business.
When
you should start the planning process.
What
steps you can take to reduce your chances of failure
Planning can help companies grow 30% faster
One study, published in 2010,
aggregated research on the business growth of 11,046 companies and found that planning
improved business performance.
Interestingly, this same study found that planning benefited existing companies
even more than it benefited startups.
But, this study still
doesn't answer the question it raises:
Why would planning help a business that has a few years of history
more than one that is just starting up?
The answer most likely lies in
the fact that existing businesses know a bit more about their customers and
what their needs are than a new startup does.
For an existing business,
planning involves fewer guesses or assumptions that need to be proven, so the
strategies they develop are based on more information.
Another study found
that companies
that plan grow 30% faster than
those that don't plan. This study found that plenty of businesses can find
success without planning, but that businesses with a plan grew faster and were
more successful than those that didn't plan.
To reinforce the
connection between planning and fast growth, yet another study found that
fast-growing companies--companies that had over 92% growth in sales from one
year to the next--usually have business plans. In fact, 71%
of fast-growing companies have plans. They create budgets, set sales goals, and document their marketing
and sales strategies.
Action: Carve out some time to set goals and build a plan for
your business. More importantly, re-visit your plan as you grow and revise it
as you learn more about your business and your customers.
Business planning is not
an activity you undertake only when you're getting your business up and
running. It should be something you return to, time and time again, to revise
and improve upon based on new knowledge.
The quality of the plan matters
But, it's not as simple as it
might appear. Just having a plan doesn't guarantee faster growth. It's
the kind of plan you have and how you use it that really matters.
It turns out that
startups, especially ones building highly innovative businesses, should create
shorter, less detailed plans. That's because these innovative startups are
learning new things about their product and customers at a very fast pace and
their strategies change more frequently.
Simpler plans--lean plans
that can fit on a single page--get updated more frequently and are more helpful
to these companies because they can review their strategy at a glance.
Meanwhile, more
established companies know a lot more about their products and customers and
can craft more detailed strategies that are less likely to change as quickly.
For these companies, more detailed planning is generally more helpful.
And it's not just the size of the plan that matters. What you
include in your plan is important as well.
The same study we talked about
above--the one that found that businesses grow faster with a plan--also found
that companies that did a good job defining their value proposition do even better than companies
who have a hard time defining their customers' needs.
These researchers also
found that having
a plan is less about accurately predicting the future, and more about setting
regular goals and making changes to your business as you learn more about your
customers. Silicon Valley
businesses like to call this "pivoting." All it really means is that
you need to stay nimble, keep your eyes open, and be willing to make changes in
your business as you gather customer feedback.
Action: Skip the 40-page business plan and instead focus on simpler planning that defines your goals and
documents your customers' needs.
Adjust your plan
frequently as you learn more about your business.
Being prepared matters when you're seeking
funding
Over and over again, you hear
venture capitalists talk about how much the team matters in a funding decision.
Beyond just the team, you also hear them talk about passion--how much the
entrepreneur believes in the idea.
But, it turns out that
there is something that trumps passion when VCs make their decisions. Research
shows that how well an entrepreneur is prepared is much more important
than how much passion they have.
This doesn't mean that VCs
will ask for a business plan. In fact, they probably won't ask for one.
What it means is that
entrepreneurs need to have done some planning, in some form, so that they can
be prepared to talk intelligently about their idea, their target market, their
sales and marketing strategies, and so on.
So, the formal 40-page
business plan document may not be useful when you're pitching VCs. But, you'd
better have done some planning, so that you can communicate verbally or through
a pitch deck what would normally have been found in
that written document.
And, not only will
business planning help you be more prepared, it will actually improve your
chances of getting funded. A study at the University of Oregon found that businesses
with a plan were far more likely to get funding than those that didn't have a
plan.
Action: Know your business inside and out. Document your
strategy in an internal document, but skip all the time and effort creating a
well-crafted business plan document.
When you start planning is important--the
earlier the better
So, if business planning
increases your likelihood of success, and in fact helps you grow faster, when
should you start working on a business plan?
Research shows that
entrepreneurs who started the business planning process early were better at
what the scientists call "establishing legitimacy." That's a fancy
way of saying that these entrepreneurs used business planning to start the
process of talking with potential customers, working with business partners,
starting to look for funding, and gathering other information they needed to
start their business.
Entrepreneurs that did a
good job of using their business plan to "establish legitimacy" early
were more likely to succeed and their businesses tended to last longer.
Not only that, starting
the planning process before starting marketing efforts and before talking to
customers reduces the likelihood that a business will fail.
That said, planning should
never take the place of talking to customers. An ongoing planning process--one
in which the plan is constantly revised as new information is
gathered--requires that you talk to your potential customers so that you can
learn more about what they need, what they are willing to pay, and how you can
best reach them.
Action: Start the planning process early. Even if all you do
is build out a simple elevator pitch to try your idea on for size, it
will help you begin the conversation with potential customers and kick-start
your business.
Planning makes you more likely to start your
business
If you're like me, and like
most entrepreneurs, you like to dream up new business ideas. You constantly
think of new ways to improve existing businesses and solve new problems.
But, most of those dreams
never become a reality. They live on as ideas in your head while other
entrepreneurs see the same opportunity and find a way to make it happen.
It turns out that there's
a way to turn more of your ideas into a viable business. A study published in Small Business Economics found
that entrepreneurs
that take the time to create a plan for their business idea are 152% more
likely to start their business. Not
only that, those entrepreneurs with a plan are 129% more likely to push forward
with their business beyond the initial startup phase and grow it. These
findings are confirmed by another study that found that entrepreneurs with a
plan are 260% more likely to start their businesses.
Interestingly, these
same entrepreneurs who build plans are 271% more likely to close down a
business. This seems
counterintuitive to the stats above, but when you think about it a bit more, it
makes a lot of sense.
Entrepreneurs with plans
are tracking their performance on a regular basis. They know when things aren't
going to plan--when sales aren't meeting projections and when marketing
strategies are failing. They know when it's time to walk away and try a
different idea instead of riding the business into the ground, which could have
disastrous results.
Action: If you really want to start a business, start
committing your goals and strategy to paper. Even if it's just a simple one-page business plan, that will help you get
started faster. And, once you do start, track your performance so you know when
to change direction and try something different.
You're less likely to fail if you have a plan
Nothing can absolutely
prevent your company from failing, but it turns out that having a plan can help
reduce your risks.
Yet another study of 223
companies found that having a plan reduced the likelihood that a business would
fail. Having a plan didn't guarantee success, unfortunately. But, those
companies with a plan had better chances of success than those that skipped the
planning process.
Having a plan and updating it
regularly means that you are tracking your performance and making adjustments
as you go. If things aren't working, you know it. And, if things are going
well, you know what to do more of.
Action: Build a plan, but don't just stick it in a
drawer. Track your performance as you go so you can see if you're reaching your
goals. Your plan will help you discover what's working so you can build your
business.
Your success depends on
the type of planning you do
In the end, creating a
business plan seems like common sense. You wouldn't set out on a trip without a
destination and a map, would you?
It's great to see research
back up these common sense assumptions.
The research also
validates the idea that the value of business planning really depends on how
you approach it.
It's not a question of whether you should plan or not plan--it's
what kind of planning you do. The
best planning is iterative; it's kept alive and it adapts.
It's not about predicting
the future as if you're a fortune teller at a carnival. Instead, it's a tool
that you use to refine and adapt your strategy as you go, continuing to
understand your market as it changes and refining your business to the ever-changing
needs of your customers.
I recommend starting with
a lean plan. It's a simpler form of planning where
you can start by documenting your business concept on a single page--something I call a "pitch." From there,
iterate, gather feedback, and adjust your plan as needed. If you are asked to
produce a business plan document, you can do that, but it's not
critical to your long-term success.
Finally, a big "thank
you" to Jeff Gish at the University of Oregon, who was
immensely helpful in gathering and analyzing the research mentioned in this
article.
How To Be Successful In Business By Using A Plan
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